Spirit of the Dawn, LLC and The Rooster Shop are located at 1390 Oregon Street in beautiful Ashland, Oregon 97520. Please Contact Caroline if you have any questions about any of the products we offer. Oregon is a sales-tax-free state. Flower Essences ship from Green Hope Farm in Meriden, New Hampshire. Due to the vibrational nature of flower essences, please understand they are not returnable. Flower Essences and Each New Day Evolution Sessions are not returnable. Each New Day Evolution Sessions may be canceled for a full refund with at least 24-hour notice. If you need to cancel or reschedule an Each New Day Evolution Session, please follow the instructions on your confirmation e-mail. Thank you!